Responsible gambling

Why this page exists

Gambling carries a financial risk, and no bonus or game changes that. This page is for anyone considering Ritzo Casino, which is operated by GBL Solutions N.V. and holds a Curaçao licence (Antillephone N.V.), number 8048/JAZ2020-074.

ritzocasinobonus.ca is not the operator. It cannot set limits on your account or close it. Those actions happen on the operator's platform.

Gambling in Canada

Canada has no national gambling regulator. Under section 207 of the Criminal Code, each province conducts, manages and licenses gambling under its own law. Rules and protections can differ depending on where you live.

Play as entertainment

Decide in advance how much money and time you will spend, and keep to it.
Play only with money you can afford to lose. Never use money meant for rent, bills or food.
Do not chase losses. A losing session is not a reason to deposit again.
Take breaks, and do not play when you are upset, tired or under the influence of alcohol.

Bonuses and spending

A bonus adds conditions to your play. Ritzo Casino's welcome offer, for instance, comes with a 45x wagering requirement on the bonus, and the wagering period is 7 days. Read the conditions on the operator's platform before you deposit, and do not deposit more than you planned in order to claim an offer.

Warning signs

Step back and consider help if you notice any of these.

You spend more time or money than you meant to.
You hide your gambling from people close to you.
You borrow money to gamble or to cover losses.
You feel irritable or anxious when you are not playing.
Gambling affects your work, studies or relationships.

Questions about limits and your account

If you want to change how you play at Ritzo Casino, ask the operator's support. It can be reached through live chat, e-mail, an online form and an FAQ, in English, French or German. Ask what account controls are available to you and how to use them.

Where to get help

If gambling is causing you harm, talk to someone you trust, and contact a problem gambling support service in your province. Your family doctor can also point you to local help.

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